I forgot exactly how I wanted to put it, but it’s something like: “fixing ALL THE THINGS, a little bit at a time”.

Our team formed having a lot of work to do. Susan had been by herself for nearly a year; her previous programmer had not been particularly proactive; her previous designer had been burnt out. (My take on the situation, anyway.) The last big redesign had been in the mid-2000s, followed by their big conversion to the current CMS. I came in almost two years ago, and Justin about six months after that.

Setting routines

Breaking off little pieces

Recruiting guinea pigs

Work sessions

Getting inspired

Jumping off cliffs