Academic.evergreen.edu End of Life

As of 12/26/2017, academic.evergreen.edu will no longer provide web services. Data owners will still be able to access their files and should make arrangements to migrate their content to a supported web hosting platform.

Please submit a help ticket if you have any questions or need assistance.

Information Technology Security Videos Available

Our online portal for information technology security videos had a mandatory upgrade and was not available over the past couple months. Good news – the videos are once again available for you to enjoy! We have partnered with the SANS Institute to provide this content, which is why you’ll see the SANS logo all over this portal.

To access the Technology Security Videos, please visit the Evergreen Human Resources Training site at www.evergreen.edu/humanresources/training and look for the Technology Security Training link under the list of Online Training. You will use your Evergreen username and password to login to the portal. We have partnered with the SANS Institute to provide this content, which is why you’ll see the SANS logo all over this portal.

For those of you who used the previous portal, you will notice a substantial difference in how the site looks and refreshed security videos for the 2017 year. Please contact the Help Desk via help.evergreen.edu or at 360-867-6627 if you have problems accessing the training portal.

PaperCut now in the Computer Labs

Evergreen is releasing a new print management system starting winter quarter 2017. Students in the Library, Computer Center CAL and Tacoma computer classrooms will see the roll out of PaperCut to replace our old GoPrint system for print release. Papercut  boasts a host of new options for print management, including an eco-dashboard for people to see the immediate impact of their printing footprint. It also supports mobile printing in a much more user-friendly way than GoPrint so students can print from any device  by using PaperCut’s Mobile print service.

There is also now a print count that you can see every time you print, which allow you to see how many prints you have made over the course of the quarter.  There are ” page limits” at 1000, but once you run out a tech at the Computer Center can quickly reset that limit if you run out.  Please contact us at help.evergreen.edu and let us know if you have any questions or comments.  This is now live in the Computer Center and the CAL and we are refining the options for the Library and Tacoma to be rolled out a little later in the quarter.

Time and Leave Upgrade is Mobile Friendly

Beginning Monday, October 3 the Time and Leave system at Evergreen will have an updated look and some enhanced views for supervisors. Computing and Communications, in partnership with Human Resources and Student Employment, is very excited to report that the Adobe Flash dependency that prevented many of us from accessing our Leave Requests or Time Tracking on mobile devices like smartphones and tablets is no longer an issue. Updated help articles, including videos, will be available via the Computing Wiki at http://wikis.evergreen.edu/computing/index.php/Time_and_Leave_Help. Enjoy!

Office365 Project Update

Some have asked, what’s the news with all that talk of migrating Evergreen email to cloud Microsoft Office365?  Here’s the deal. Computing and Communication (C2) staff worked very closely with Microsoft over the course of spring quarter and into early summer with the intent to go live with the new services before fall. Unfortunately, in the testing phase we discovered some flaws with some of the underlying technologies that we rely on to automate and manage these processes, The result is that we are re-evaluating a new timeline based on the need to upgrade these core legacy systems. Our focus has turned to re-architecting these systems which we refer to in the collective as Identity and Access Management (IAM). This will be the most pressing C2 project over the next few months and once this is completed we can turn back to Office365 and providing all those services to students, faculty and staff.

Blogs and Sites WordPress update

wordpress-logo-32-blueWordPress sites running on http://blogs.evergreen.edu and https://sites.evergreen.edu have been updated to security patch 4.1.2.

New Features:

Media Library

Explore your uploads in a beautiful, endless grid. A new details preview makes viewing and editing any amount of media in sequence a snap.

Embeds

Paste in a YouTube URL on a new line, and watch it magically become an embedded video. Now try it with a tweet. Oh yeah — embedding has become a visual experience. The editor shows a true preview of your embedded content, saving you time and giving you confidence.

They’ve expanded the services supported by default, too — you can embed videos from CollegeHumor, playlists from YouTube, and talks from TED. Check out all of the embeds that WordPress supports.

New Theme

Twenty Fifteen, is a blog-focused theme designed for clarity.  The straightforward typography is readable on any screen size. Your content always takes center stage, whether viewed on a phone, tablet, laptop, or desktop computer.

Discourse (Greener Commons) updated

The software driving Greener Commons was updated this morning to Version 1.3.0 beta, you may have noticed a new look.  This release changes the look and feel, condensing and simplifying the interface for navigability.  This update also fixed a number of bugs and was driven by performance enhancements.  Please check out https://commons.evergreen.edu and let us know if you have any questions.  In addition, there is currently a survey up to get feedback on this new community forum.  To add your feedback and to help us determine next steps with regards to this pilot project, go to my.evergreen.edu and look for the Greener Commons survey link on the right hand side.

Moodle problem with latest Firefox release (v37)

The most recent FireFox update (v37) has rendered a few of our Evergreen sites inaccessible while using FireFox. If you are on this latest version of FireFox you may see a Secure Connection Failed page when you attempt to go to Moodle or any of the Banner Self-Service sites access via my.evergreen (e.g. Registration, Financial Aid, Student Financial Services, Budgets & Finance, Faculty Class Information, Account Summary, Employee Services).

The folks in Computing & Communications is aware of the reason for this message and we are developing a plan to resolve this so our pages will be accessible via FireFox. While the error is experienced only on the FireFox browser, this is a technology issue on our end, not a FireFox problem, which means it’s in our hands to resolve. Our Network Services team are prioritizing a fix for this problem, we will keep you updated on when this will be resolved.

In the meantime, the best solution we can recommend is that you use an alternate browser such as Safari (Mac), Internet Explorer (Windows) or Chrome (Mac/ Windows) to access Moodle or the Banner Self-Service sites mentioned above.

Moodle Canvas WordPress (MooCanWord) update

Evergreen is now in our last quarter of actively using Moodle as the primary web technology for academic offerings. Moving forward I thought it would be useful to layout how the transition has been going and what to expect over the next year and beyond.

To date, there have been 20 academic programs that have made the move to WordPress as a curricular web application and these have been really successful. Considerable work has been put into making WordPress a flexible, easy-to-use and attractive web tool for academic offerings. New curricular web templates have been created to make it easier to create your sites. WordPress also allows for both a private and public face to your program site and lots of interesting ways to engage students in class materials.  Check out Making Meaning Matter, Contested Bodies or Ecology of Grazing and Grasslands in the Pacific Northwest for more about how these sites can look and function. We are currently working on a behind-the-scenes enrollment process that will automatically add your students as subscribers to the site much the way Moodle and Canvas currently work.

CanvasOn the Canvas front there has been strong activity with 125 offerings generating Canvas course sites this academic year. The fall started rocky as our faculty discovered and subsequently our technical team identified a significant flaw in the Canvas code. This made the transition to Canvas more difficult than it should have been as faculty were routinely getting timed out of the application.  The problem was complex, difficult to diagnose and required collaboration between Evergreen technical staff and Canvas engineers.  The root cause of the flaw was finally understood and corrected at the end of Fall quarter by the Canvas engineers. In our minds this experience cemented Canvas’ responsiveness and dedication towards finding and resolving flaws in their application which bodes well into the future.  Since then, we have not experienced systemic problems and continue to grow our knowledge of how best to leverage this application to fit the Evergreen pedagogy in its myriad forms.

MoodleMoodle also had considerable activity this last year as 124 course sites were created. We are working hard to connect with the remaining faculty who continue to use Moodle and to work with them on-on-one to find a suitable alternative starting this summer.  For those who have asked the question, I will try and summarize below how we intend to provide future access to Moodle data after spring quarter is over.

I definitely heard from faculty how important long-term access is to this material and we’re trying to come up with a best solution for balancing access with easy long-term maintenance. For the next academic year Moodle will live in “archive” mode meaning that it will be available only to faculty (as is) to go back and mine data they need as they need.  After spring 2016 we will be moving all the data into a stored course/file structure outside of a live application (easier long-term archive strategy) so that we can grab data on request if there’s something faculty might need.  We’re still figuring out the best technical approach but this is the current direction.

If you have questions or want to know more regarding any of this, please comment below (so your colleagues can see the question) or send me an email, and either way I’ll get back to you. Thanks to everyone for all your great work, flexibility and ingenuity!

-Rip Heminway
Academic Technologies