Evergreen is releasing a new print management system starting winter quarter 2017. Students in the Library, Computer Center CAL and Tacoma computer classrooms will see the roll out of PaperCut to replace our old GoPrint system for print release. Papercut boasts a host of new options for print management, including an eco-dashboard for people to see the immediate impact of their printing footprint. It also supports mobile printing in a much more user-friendly way than GoPrint so students can print from any device by using PaperCut’s Mobile print service.
There is also now a print count that you can see every time you print, which allow you to see how many prints you have made over the course of the quarter. There are ” page limits” at 1000, but once you run out a tech at the Computer Center can quickly reset that limit if you run out. Please contact us at help.evergreen.edu and let us know if you have any questions or comments. This is now live in the Computer Center and the CAL and we are refining the options for the Library and Tacoma to be rolled out a little later in the quarter.
Beginning Monday, October 3 the Time and Leave system at Evergreen will have an updated look and some enhanced views for supervisors. Computing and Communications, in partnership with Human Resources and Student Employment, is very excited to report that the Adobe Flash dependency that prevented many of us from accessing our Leave Requests or Time Tracking on mobile devices like smartphones and tablets is no longer an issue. Updated help articles, including videos, will be available via the Computing Wiki at http://wikis.evergreen.edu/computing/index.php/Time_and_Leave_Help. Enjoy!
The most recent FireFox update (v37) has rendered a few of our Evergreen sites inaccessible while using FireFox. If you are on this latest version of FireFox you may see a Secure Connection Failed page when you attempt to go to Moodle or any of the Banner Self-Service sites access via my.evergreen (e.g. Registration, Financial Aid, Student Financial Services, Budgets & Finance, Faculty Class Information, Account Summary, Employee Services).
The folks in Computing & Communications is aware of the reason for this message and we are developing a plan to resolve this so our pages will be accessible via FireFox. While the error is experienced only on the FireFox browser, this is a technology issue on our end, not a FireFox problem, which means it’s in our hands to resolve. Our Network Services team are prioritizing a fix for this problem, we will keep you updated on when this will be resolved.
In the meantime, the best solution we can recommend is that you use an alternate browser such as Safari (Mac), Internet Explorer (Windows) or Chrome (Mac/ Windows) to access Moodle or the Banner Self-Service sites mentioned above.
Evergreen is now in our last quarter of actively using Moodle as the primary web technology for academic offerings. Moving forward I thought it would be useful to layout how the transition has been going and what to expect over the next year and beyond.
To date, there have been 20 academic programs that have made the move to WordPress as a curricular web application and these have been really successful. Considerable work has been put into making WordPress a flexible, easy-to-use and attractive web tool for academic offerings. New curricular web templates have been created to make it easier to create your sites. WordPress also allows for both a private and public face to your program site and lots of interesting ways to engage students in class materials. Check out Making Meaning Matter, Contested Bodies or Ecology of Grazing and Grasslands in the Pacific Northwest for more about how these sites can look and function. We are currently working on a behind-the-scenes enrollment process that will automatically add your students as subscribers to the site much the way Moodle and Canvas currently work.
On the Canvas front there has been strong activity with 125 offerings generating Canvas course sites this academic year. The fall started rocky as our faculty discovered and subsequently our technical team identified a significant flaw in the Canvas code. This made the transition to Canvas more difficult than it should have been as faculty were routinely getting timed out of the application. The problem was complex, difficult to diagnose and required collaboration between Evergreen technical staff and Canvas engineers. The root cause of the flaw was finally understood and corrected at the end of Fall quarter by the Canvas engineers. In our minds this experience cemented Canvas’ responsiveness and dedication towards finding and resolving flaws in their application which bodes well into the future. Since then, we have not experienced systemic problems and continue to grow our knowledge of how best to leverage this application to fit the Evergreen pedagogy in its myriad forms.
Moodle also had considerable activity this last year as 124 course sites were created. We are working hard to connect with the remaining faculty who continue to use Moodle and to work with them on-on-one to find a suitable alternative starting this summer. For those who have asked the question, I will try and summarize below how we intend to provide future access to Moodle data after spring quarter is over.
I definitely heard from faculty how important long-term access is to this material and we’re trying to come up with a best solution for balancing access with easy long-term maintenance. For the next academic year Moodle will live in “archive” mode meaning that it will be available only to faculty (as is) to go back and mine data they need as they need. After spring 2016 we will be moving all the data into a stored course/file structure outside of a live application (easier long-term archive strategy) so that we can grab data on request if there’s something faculty might need. We’re still figuring out the best technical approach but this is the current direction.
If you have questions or want to know more regarding any of this, please comment below (so your colleagues can see the question) or send me an email, and either way I’ll get back to you. Thanks to everyone for all your great work, flexibility and ingenuity!
Over the past academic year Computing & Communications has noticed an increase in email phishing attempts on our evergreen.edu email addresses. These emails come in a variety of formats, typically asking you to click on a link and provide login information to keep your email.
Please remember that C&C will not send emails asking you for your login information, especially your password. Beware of emails that ask your for personal or login information. Spammers and phishers do not typically target particular people but instead send generic “customer” messages to a large number of individuals with the goal of compromising a few accounts and accessing information that is personal, professional, or financial. If an Evergreen email account has been compromised, these messages may come from an Evergreen colleague. If you are ever uncertain about an email, please consult with the Help Desk (360-867-6627).
On our end we do take steps to try to thwart phishing attempts on campus. Our email server has anti-virus software that scans all incoming messages for potential threats and removes them. We also take steps to block known malicious websites from campus computers and we block thousands of spam messages a day.
Despite our best efforts at securing community IT resources, our success at keeping spammers and malicious attacks at bay is a community effort that involves everyone on campus. Please continue to be vigilant at monitoring your email and ask us if you’re ever unsure about the contents of a message.
Evergreen students, staff and faculty have free access to hundreds of online software tutorials at Lynda.com courtesy of Lynda Weinman, ‘76. Evergreen community members can now receive unlimited access to a vast library of high-quality, current, and engaging video tutorials taught by recognized industry experts, simply by logging into my.evergreen.edu and selecting the link under the “Community” heading.
Lynda.com offers hundreds of video tutorials for an enormous range of software including:
- Excel and other Office products
- ProTools and Logic
- CS5 (Photoshop, InDesign)
- C++ and Python
- and lots lots more..
With a Lynda.com account you can save your progress on the lessons and receive updates via email. It’s a great way to improve your skills, learn new technologies and experiment. Lynda.com adds 24 courses per month, so there is always new stuff to discover. Check it out and thanks Lynda!!
The campus Internet connection was upgraded from 100 megabits per second to 350 megabits per second on September 25th. In addition to the increase in speed, the way traffic is managed has been changed to provide more evenly distributed service to everyone.
Here’s a graph of our inbound usage over a 10 minute window on the 26th.
The 2012 Tech Fair summer faculty institute is close at hand. The fair will be held Wednesday September 12 in the Computer Center, which we will close down for the entire day so the whole facility can be dedicated to this event.
The plan is for there to be four categories of concurrent activities from 9-4. Our plan is to offer four different types of activities that would include:
- One hour roundtable discussions,
- One hour presentations/interactive workshops,
- All day assisted project work with colleagues, teaching partners and staff,
- and help desk assistance and training if you bring your laptop.
James Gutholm, Associate Director of C&C, Network Services has done a recent review of our mail systems and has shared some of the recent trends. Specifically looking at the amount of spam and malware that are filtered through the Evergreen mail servers he says “At the height of spam, ~2 years ago, we were getting about 1.3 million messages per day. I think the worst day we saw was ~1.7 million with 99.7% being spam.” Take a look at the graphs to see how hard the spam filters are working and how much is getting bounced on a regular basis. This is a strong improvement from where we were 5 years ago.
According to many sources (Symantec, Eleven) the amount of spam worldwide is in a modest decline (debatable), but malware and malicious bots are on the increase. This is especially true for mobile platforms and, of course, Facebook.
Click here for the image that provides the Incoming Mail DailySummary from the IronPort device running on campus.
I’m pleased to announce that we are going live with Sophos Anti-Virus! This post will provide information on how you can upgrade to Sophos and what you can expect from the process depending on the type of computer you have. If you have any questions or concerns please don’t hesitate to contact our Help Desk (firstname.lastname@example.org, 360.867.6627).
PC desktop/laptop, on-campus
Windows XP/7: We will be pushing Sophos out to your computer. The install process does not require a computer restart and you can continue working while the process runs through.
The install process will start automatically the next time you log in to your computer. You will see a black text window (see Figure A) that will remain open while the install runs. NOTE: This process will not work if the person logged on to the machine is not an administrator. At the end of the process you will see a Windows Security Alert box (see Figure B). Select the ‘Unblock’ option. Congratulations- you now have Sophos Anti-Virus on your computer!