Category Archives: IT Management

Notes and posts from the C&C Management Team

Management team minutes 6-19-12

Present: Aaron, James, Jamie, Rip, Tony, Susan

Parking Services: Susie is meeting with Aaron soon to discuss technology issues in Parking Services. James & Jamie believe that this is related to a reporting tool she would like to implement called Flywriter. Background information was given on the scenario.

Retreat Planning: Aaron will look at last week’s notes and will create an initial agenda for us to review and give feedback.

Two-factor/IDM:  Aaron will contact UW to find out what they are using to see if it’s worthwhile to go visit with them to get more information on their products/systems. Management team still needs to discuss what method we want to go with as far as 2-factor authentication (token, mobile, etc).

Security Plan: The security plan is about 90% done. James is working on it.

Accreditation: The accreditation work Rip facilitated has been finished and passed on to Collin.  We will need to probably revisit this in a few months.

Media Services Server/Storage Request: This is potentially a very large system with considerable implications for impact/security on college IT infrastructure.  Important to get a clear plan from Media Services with cost, outcome, objectives, impact and risks. This should be discussed with Amy Betz and/or Michael Zimmerman. Aaron will get with Amy to add to competing Academic Project list.

ORS Phase 1 and Phase 2: Legislative request going forward and need an investment plan. Risk assessment on each individual project separately. Tony will put together the initial project plans for the OCIO and send out so the other managers can contribute. Goal is to have this complete by end of July.

OCIO IT Spend Tracking: There may be an update to the online portfolio process that will be a hosted service called Apptio. Stay tuned.


  • Web Designer Position: Job to be posted this week.
  • Network Engineer: There are some applicants and the committee is moving forward.
  • Client Services ITS2: Lots of applicants.

Evaluations: Get them done and update job descriptions when needed.

Aruba Access Points: Purchased 192. Administrative Computing purchased 7 access points and wants plaques. 🙂

Space: Lots of moving around, dominoes and displacement. More people than space… We need to develop a comprehensive plan and something longer-term and maybe an open seating/cubical plan. Plan for a break room that is available and inclusive for all of C&C. Agenda item for our retreat? Consider other solution for the Training Room? Mobile cart with secure wireless available?

Management team minutes 6-8-12

Present: Aaron, Rob, James, Jamie, Rip, Susan, Tony

Reviewed departmental budgets.
The management team decided to make a year-end purchase of additional wireless access points which will be deployed during the summer. This will offset some of the wireless enhancement project expenses slated for next year.

The team discussed the re-accreditation response that Rip has been working on and identified individual areas for the directors to provide more detailed information specific to their areas.

Retreat Planning
Tasks for securing locations for the C&C management team retreat were assigned. Some possible topics and activities for the retreat were discussed.

Management team minutes 6-1-12

Present: Aaron, Rob, James, Jamie, Rip, Susan, Tony
Reviewed and Updated IT Business Resumption Plan.
This took the entire three hours.  Resultant to-do items include:
  • Contact Noel regarding RMS/Spacebook alternative strategies in case of outage event
  • Compile management team call list and submit call tree to police services
  • Ask for contact info on key business leaders outside of FAD to add to Aaron’s contact list
  • Each manager should have an emergency response folder with appropriate materials.  Jamie let it be known that she would compile these
  • Aaron will connect with colleagues at CWU and EWU to explore possible alternative locations for off-campus hosting sites in level 2/3 event.
  • Rob will update document when there is a contract to support PBX recovery services.
  • Aaron to finalize/print document

Budget review:
Sara will send out report for next week’s meeting to review end-of-year budgets.  Didn’t get to this today.

Management Team Notes 5-25-12

Present:  Jamie, Aaron, Rob, Tony, James, Rip
Absent: Susan

Budget Review – took a quick look at remaining balances.  Need to take a closer look at 341/equipment budget with Marshall.  Also need to update the Training/Equipment budget in Org 347.  Aaron will ask Sara about doing another C&C Budget report and if she can update the Org 347 spreadsheet (may need to wait for Marshall).

James will look at what it might cost to upgrade the switch for Skunkworks to an HP.  Might cost a little more but it will provide better network management.  Also Rob will look at what it might take to do fiber to Skunkworks. Continue reading

Manager meeting notes 5/18/2012

Present: Aaron, Tony, Rip, Jamie, James, Rob
Absent: Susan

IT Security Plan: Performed our annual exhaustive review and update of the college’s IT Security Plan.  James will finalize the edits/updates.  The updated document will be shared with those requiring this information as it relates to their job duties and resend to C&C management team. Continue reading

Manager meeting notes 5/11/2012

Present: Aaron, Tony, Susan, Rip, Rob
Absent: James, Jamie

All FAD Meeting:  Aaron is asking that we gather some old computing and technology equipment to display at the All FAD meeting on May 24.  If you have anything kicking around, take it to Aaron’s office and deposit it on his table. Continue reading