IT Specialist 4

$57,144.00 – $74,964.00 Annually
Benton County – Richland, WA
Job Type
Full Time – Permanent
Dept. of Ecology
Job Number
7/21/2017 11:59 PM Pacific
IT Specialist 4 description image
IT Specialist 4 description image

Keeping Washington Clean and Evergreen

Protecting Washington State’s environment for current and future generations is what we do every day at Ecology. We have a culture that is invested in making a difference. If you want to join a team that is highly effective, collaborative, has leadership that embraces the value of people, Ecology is a good fit.

The Nuclear Waste Program (NWP) is looking to hire an IT Specialist 4. The position will be located in our Richland Field Office (RFO) in Richland, WA.

The IT Specialist 4 position provides IT systems administration and IT desktop services for the Nuclear Waste Program. This position combines the use of technology and customer service skills to meet the programs needs.

We are looking for applicants who possess excellent people skills, the ability to quickly assess a situation and make a decision and the ability to communicate with a diverse audience.
As an agency, our mission is to protect, preserve and enhance Washington’s environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability. Maybe you’ve seen some of our recent stories on TwitterFacebookInstagram or our blog.

To learn more about our agency, please visit our website at
Local efforts… Diverse people… Statewide impacts


IT Specialist 4 description image

Agency Mission: Ecology’s mission is to protect, preserve and enhance Washington’s environment, and to promote the wise management of our air, land and water for the benefit of current and future generations.  The agency’s vision is that our innovative partnerships sustain healthy land, air and water in harmony with a strong economy.

Program Mission: The Nuclear Waste Program issues the dangerous waste permit for the 586 square mile Hanford Site, which is the largest environmental cleanup project in the world.  The NWP has a unique business model, because of the NWP’s regulatory duties with the U.S.  Department of Energy (USDOE) and the requirement that Ecology maintain configuration control of the Hanford dangerous waste permit. 

Unit Objectives: The NWP’s IT technicians play a significant role in IT help desk services, systems administration services, business analysis, data management, applications development, configuration control, and IT security; so that NWP staff can utilize current technology and modern workflow techniques, in order to cleanup Hanford in accordance with TPA milestones and schedules.   
Some of the key work activities of the IT Specialist 4 position are:

Duty: Keep the NWP data secure and confidential. Configure users and IT systems for secure network and data file access. Install server operating system security patches. Back-up network data to prevent loss.

Tasks Include:

  • Maintain data integrity, and protect logical and physical integrity on the Department of Energy and Department of Ecology data. Ensure regulations and/or controls are placed that limit availability, access, and/or dissemination.
  • Protect Personally Identifiable Information (PII). Create user, e-mail, and computer domain accounts. Modify accounts promptly whenever staff change positions and computers change locations in order to prevent unauthorized network access and ensure data security and system integrity.
  • Install operating system security patches, drivers, and firmware updates on servers and network systems as needed in order to maintain optimal system performance, ensure data integrity, and protect Ecology IT systems from security breaches.
  • Plan, prioritize, develop and implement regular data file and system back-up schedules to ensure data and server integrity.

Duty: Has full authority to plan, prioritize, and handle the configuration of the IT systems for Ecology’s network access.

Tasks Include:

  • Install file servers for production use.
  • Install server hardware, configure disk storage, and install operating systems.
  • Set up, configure and maintain desktop deployment server.
  • Install server system hardware and operating system upgrades.


Duty: Independently solve technical problems that arise with Ecology IT server systems. Use advanced knowledge as an experienced systems administrator to analyze and repair routine and complex failures.

Tasks Include:

  • Investigate and resolve network system malfunctions, connectivity issues, and performance conditions that could cause network failures.
  • Determine system requirements, test systems in secure pre-production environments, and draft implementation recommendation documents.

Duty: Provide senior level IT customer service to the NWP staff. Track customer requests for service and assign service delivery priorities. Train staff to properly use Ecology IT end user systems, so that environmental staff can work productively.

Tasks Include:

  • Ensure that software, hardware, and custom application solutions are functional.
  • Respond to customer service requests.
  • Train staff to properly use Ecology IT end user systems.
  • Use well-grounded technical expertise to administer, configure and maintain collaboration tools for the NWP.

Duty: Configure IT systems for NWP staff use. Keep hardware and software up to date for optimal performance and security. Upgrade IT assets in order to increase functionality and comply with new standards and security needs.

Tasks Include:

  • Install and image desktop computers for staff resulting in almost immediate usability by the customer.

Duty: SharePoint Site Collection Administration – Mitigate agency risk by facilitating consistent use and security management of SharePoint services based on agency policies and best practices in order to ensure that SharePoint is used in a way that protects agency confidential information.  
Tasks include:

  • Serve as the subject matter expert and first line of contact to program staff on SharePoint use including best practices, creation and management of sites, permissions, and trouble shooting.
  • Manage the site collection for the program (i.e. top level program site).
  • Manage the SharePoint Security Groups within the site collection ensuring only trained site owners have full control of the appropriate sub sites and permissions are configured based on who needs access to what information so that information that needs to be confidential, remains confidential.
  • Participate in the agency SharePoint Site Collection Administrators Group and optionally in the SharePoint Interest Group (SPIG); communicate program’s SharePoint issues to IT and agency SharePoint Governance Body.


Required Qualifications:
Four (4) years of professional level IT experience such as consulting, analyzing, designing, programming, installing and or maintaining computer software applications, hardware or network infrastructure; providing customer or technical support in information technology.

An Associates of Arts degree in Computer Science OR completion of a two (2) year accredited vocational training program in information technology or related program will substitute for two (2) years of the above experience.

Supplemental Information

Application Instructions

Please complete the applicant profile when applying for this position.

Please read the supplemental questions carefully and answer completely. Incomplete responses, including “please see resume” may disqualify you from further consideration.

Department of Ecology employees, please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources.

If you are reading this announcement in print format, please visit to access the online recruitment system. Click on “Look for Jobs” and select Dept. of Ecology under the “Department” search list. Click “Apply Search.”

Other Information

If you need assistance applying for this job, please e-mail Please do not send an email to this address to follow-up the status of your application. You can view the latest status of your application on your profile’s main page.

If you have specific questions about the position, please email Christy Caldwell at: Please do not contact Christy to inquire about the status of your application.

The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed.

This position is included in the Washington Federation of State Employees (WFSE) union bargaining unit for the Department of Ecology. All employees covered by the collective bargaining agreement (CBA) with the WFSE will, as a condition of employment, either become members of the WFSE and pay membership dues or, as non-members, pay a representation fee as described in the CBA, no later than the 30th day following the effective date of this CBA or the beginning of their employment.

The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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