Program Management and Administration

• Manage the Youth Programs
• Recruit, interview, hire, train, schedule and supervise the youth instructor team.
• Develop and implement youth instructor staff training to ensure quality and consistency of instruction.
• Maintain and create relationships with community partners.
• Negotiate and manage all contracts with youth groups, including scheduling, communication prior to and after their course, the application of scholarship funds, and the processing of invoices and payments.
• Manage the execution of all youth program courses, ensuring the availability of all necessary equipment, transportation and staffing, and addressing all safety needs.
• Ensure that Rutabaga’s policies and procedures are implemented and followed, and manage risk for participants and staff.
• Coordinate the care and maintenance of all youth program equipment, supplies and storage facilities to ensure availability when needed.
• Manage and grow the youth scholarship program.

Manage the Junior Leadership Development internship program

• Recruit, interview, select, train, schedule and supervise the Junior Leader interns.
• Develop and implement Junior Leader training.
• Promote and support the development of the Youth Staff as mentors to the Junior Leaders.
• Act as a resource and support for Junior Leaders and their parents.

Assist with the Door County Sea Kayak Symposium (DCSKS)

• Serve as the key contact for participants prior to and during the event.
• Assist with all pre and post event planning, prep, packing, debriefing, etc.

Program Development

• Grow the youth program by developing new classes, updating curriculums, establishing partnerships with new youth groups, improving marketing to individuals, etc.
• Develop the annual schedule of all ROP classes with the assistance of the Director of Outdoor Programs
• Assist in the marketing of the Outdoor Programs including drafting promotional & advertising copy, distributing brochures, working community events, etc.
• Coordinate the ongoing evaluation of youth program offerings by individuals and groups, making improvements as appropriate to build on program successes.

Additional Responsibilities

• Assist customers in making course selections, register participants for classes, oversee delivery of course packets and class materials to customers.
• Provide support to the retail side of the business working on the sales floor, answering phones, participating in product training, and otherwise assisting where needed, schedule permitting.
• Participate in other Rutabaga projects and events such as Canoecopia, Olbrich Park Boat Rentals, community festivals, etc.
• Ensure a high level of customer service at all times.
• Foster a safe and respectful environment within a diverse community of youth, families, volunteers and partner agencies.
• Support the overall continued success of Rutabaga as a top paddlesport, multi-channel retailer and outstanding place to work.

Qualifications

• Knowledge of and experience with the development and implementation of youth programming, preferably in the outdoors
• Knowledge of and experience with the principles of environmental and experiential education
• Experience supervising, training and/or working closely with peers and youth
• College degree preferred
• Demonstrated enthusiasm for learning and teaching
• Good communication skills – verbal and written
• Strong organizational skills and dedication to follow through
• Positive energy and a good attitude
• Flexibility and adaptability
• Self-motivated: takes initiative, goal oriented, persuasive with customers and potential customers
• Ability to work and make decisions as part of a team and independently as needed
• Values inclusion, developing others, building relationships, quality results, and open communication
• Experience with computer and web technologies, including Excel, Word, Google Docs, other ‘cloud’ based technologies, InDesign and Photoshop, or the willingness to learn
• Able to work some evenings and weekends
• Able to lift up to 50lbs, move boats, and spend multiple hours outside
• Valid driver’s license with a clean driving record within the past 3 years
• Paddling experience is preferred, but not required

Work Schedule

• Full time position at 40 hours/week
• Primarily Monday-Friday with occasional weekend work for special events, classes, and trainings

Compensation and Benefits

• Salary $29,000-$31,000 depending on experience
• Comprehensive medical and dental insurance after 60 days of employment
• Paid vacation, holiday and sick time
• Individual retirement savings plan available with employer match
• Opportunity to purchase outdoor gear and clothing from below wholesale prices
• Opportunity to demo and use boats & gear designated for staff use
• Fun work environment and flexible schedule