The program’s technology and equipment needs to be compatible with 36 independent telephone companies as well as the public’s telephones, cell phones, and use of home automation devices (i.e., the Internet, home computer terminals, etc.) used for calling 9-1-1.  The program is responsible for determining the technology to be utilized state-wide and developing Administrative Rules and implementation policies.

The primary purpose of this position is to work directly with the 9-1-1 GIS staff to coordinate statewide 9-1-1 spatial data acquisition and maintain the statewide 9-1-1 digital map library; coordinate the documentation of information; and provide customer service in the use of GIS to public safety agencies and organizations both familiar and unfamiliar with the technology.

Major Duties Include:

Customer Assistance:  Provide expertise regarding data input (via scanning, digitizing, or text entry), geo-referencing, and other areas in the field of geography directly relating to 9-1-1.

Coordinate the development of training materials for users of the 9-1-1 mapping systems and data. Coordinate with appropriate 9-1-1 Program staff to develop requirements to distribute data and general information regarding GIS in 9-1-1.  Answer questions about quality, content, and appropriate use of 9-1-1 databases in Oregon.

Extract information from multiple data sets and produce a variety of reports for the PSAPs, emergency response agencies, legislature, and other state and local users upon request.

Work with other organizations to coordinate the distribution and documentation of shared databases.

Operations:  Create and maintain spatial data for use in the primary PSAPs to support the statewide 9-1-1 mapping effort. Coordinate with appropriate 9-1-1 Program staff to develop and implement process to incorporate updated information from multiple sources into the existing data structure.  Perform quality control on new and existing data.  Coordinate the development of data dictionaries and data collection standards.  Coordinate with appropriate 9-1-1 Program staff to make recommendations on performance tuning.  Consider costs, specifications, and organizational policies needed for expansion.

System and Database Administration: Assist appropriate 9-1-1 Program staff to research and develop migration path for data sets into direct client server database structures and applications.  Work with vendors to find appropriate solutions.  Work with cooperating groups to develop data standards, linking to national efforts.  Assist appropriate 9-1-1 Program staff to set policies and procedures for implementation of metadata dictionary for all databases.  Assist appropriate 9-1-1 Program staff to create and maintain internal databases using logical data modeling designs. Assists appropriate 9-1-1 Program staff with the update of GIS-related presentations and associated databases as well as other duties as assigned by the supervisor that support the responsibilities of the position.

WORKING CONDITIONS:

Office environment with extensive use of office equipment including personal computers. Driver’s license is required or satisfactory means of transportation. May work irregular hours and incur extensive travel as necessary to coordinate with PSAPs, county, and local governments regarding digital data development and GIS activities directly related to 9-1-1 mapping projects.

Work experience is based on a 40-hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)

To receive credit for all required degree’s or required/related coursework, a photocopy of transcripts is MUST be attached to your application.

When submitting your application you must attach proof of any training and experience related to the requested skills.

MINIMUM QUALIFICATIONS

A Bachelor’s degree with an emphasis in computer science.

**OR**

An Associate degree in computer science or college-level coursework that includes 30 quarter (20 semester) computer science credits;

–AND-

One (1) year of information systems experience in GIS and 9-1-1.

**OR** 

Three (3) years of information systems experience in GIS and 9-1-1.

Experience must include activities in: 

• Communications: Communication means the connections that link systems and includes voice, data, image, and video.
• Software: Software means the programs, procedures, rules, and associated documentation concerned with operating a system and covers both applications and operating software.
• Hardware: Hardware Device means the physical components (e.g., PC, server, mainframe, peripherals).
• Data: Data means data bases and associated master files.

Additional Requirements:
Pass a fingerprint-based criminal record check.

Conditions of Employment:
Employee is required to maintain a drug/alcohol free workplace in accordance with the 1988 Drug-Free Workplace Act, OMD Drug/Alcohol Testing Policy and applicable collective bargaining agreement.

Requested Skills:

• Strong Geographic Information Systems (GIS) skills;
• Knowledge of 9-1-1;
• Database proficiency;
• Excellent customer service skills;
• Strong communication skills.

Please see “Additional Information” for the required documents in order to apply. Failure to provide all of the required documents will result in your application not moving forward.

To Apply, follow the “Apply” link above to complete the Oregon Employment Application online. If the announcement requires attachments or supplemental questions, all application materials must be received by the closing date/time posted on this announcement.

YOU MUST ATTACH THE FOLLOWING TO YOUR OREGON E-RECRUIT APPLICATION:

A cover letter that clearly addresses how your education and/or experience relates to the Requested Skills listed above. Qualified applicants whose background most closely matches the requested skills will be invited to interview.

-AND-

A current resume that clearly describes your experience and/or education related to the requirements of the position and demonstrates that you meet the minimum requirements of the position as listed.

If you require an alternate format in order to complete the employment process, you may call Recruitment Services at (503) 584-3516. Please be prepared to leave a message describing the alternate format needed.

Only complete applications will be considered. Be sure to answer all supplemental questions completely and attach all required documentation. Responses to the supplemental questions will determine if you meet the minimum qualifications, any special qualifications and/or desired attributes for this position. Qualified applicants whose responses most closely match the requirements for this position will be invited to interview.

Transcripts must be attached at the time of application to receive credit for education coursework.

The selection process will consist of a review of the material provided and an evaluation of experience and training.

The successful candidate for this position will be subject to a LEDS check.

IMPORTANT NOTICE – Requiring Email Addresses
To improve communication with all applicants, the State of Oregon requires an e-mail address be provided on all applications received.

If you do not currently have an email address and do not know where to go to get one please refer to our Applicant Frequently Asked Questions web page, scroll to the How to Apply for a Job section, question #14 to view several links to internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.

If you need assistance with adding attachments to your profile or to a specific job posting please go to Adding and Removing Attachments to a Profile and Job Postingfor further instructions. This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ’s then click on Applicant Profile Maintenance.

Veteran Preference Points

Since the time of the Civil War, Veterans of the Armed Forces have been given some degree of preference in appointments to government jobs. In recognizing the sacrifices made by those serving in the Armed Forces, Congress enacted laws to prevent veterans seeking employment from being penalized because of the time spent in military service.

To qualify for 5 points, if you are a qualifying veteran or a non-service connected disabled veteran you may obtain preference by submitting as verification of eligibility a copy of your DD214 or 215 or a letter from the U.S. Dept. of Veteran’s Affairs (VA) indicating receipt of a non-service connected pension with application.

To qualify for 10 points, if you are a qualifying veteran with a service connected disability you must submit a copy of your DD 214/215 and a Veteran’s disability preference letter from the Department of Veterans’ Affairs, unless the information is included in the DD Form 214/215. You may call 1-800-827-1000 to request a public employment preference letter.

We provide qualifying veterans and disabled veterans with preference in employment in accordance with Oregon Revised Statutes (ORS) 408.225, 408.230, and 408.235; Oregon Administrative Rules (OAR) 105-040-0010 and 105-040-0015.

For additional detailed information regarding Veteran Preference Point Laws visit: http://www.oregon.gov/DAS/STJOBS/pages/vetpoints.aspx