| Job Title: | Chief Information Officer (WMS 3) |
|---|---|
| Opening Date/Time: | Mon. 06/26/17 12:00 AM Pacific Time |
| Closing Date/Time: | Continuous |
| Salary: | $100,000.00 – $106,793.00 Annually |
| Job Type: | Full Time – Permanent |
| Location: | Thurston County – Olympia, Washington |
| Department: | Dept. of Fish and Wildlife |
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The Department of Fish and Wildlife has some of the most talented people in the natural resource field. We celebrate and value diversity, appreciating that a workforce composed of those from different backgrounds and experiences creates an inclusive environment, strengthens positive relationships with the local community, and brings new perspectives and approaches to fulfilling the agency’s mission.
The Washington Department of Fish and Wildlife (WDFW) is dedicated to protecting native fish and wildlife, and providing sustainable fishing, hunting and wildlife viewing opportunities for millions of residents and visitors. Working throughout the state, WDFW’s employees–field biologists, enforcement officers, land stewards, lab technicians, customer service representatives and others–manage hundreds of fish and wildlife species, maintain nearly a million acres of public wildlife lands, provide opportunities for recreational and commercial fishing, wildlife viewing and hunting, protect and restore habitat and enforce laws that protect fish and wildlife resources. Learn more about us at www.wdfw.wa.gov.
The Department of Fish and Wildlife is recruiting to fill a permanent Chief Information Officer (WMS) to work in the Information Technology Program. The duty station is in the Natural Resource Building, Olympia, Thurston County.
The Information Technology Services (ITS) Division provides the centralized IT services needed throughout the agency, including the agency service desk, computer and other device support, connectivity (phone, internet, etc.), infrastructure services, data services, and applications development. ITS supports the agency business and science needs through information technology (IT). ITS helps meet the agency’s business and operating needs for new IT systems through both internal and external product development. The Chief Information Officer (CIO) is responsible for overseeing IT operations, approximately 50 staff, Agency-level IT Systems, and supporting special projects throughout the agency in support of WDFW’s mission.
The CIO provides vision and leadership for agency IT operations. The CIO plans, organizes, and directs the activities and operations of WDFW ITS which includes information technology programs, telecommunication services and data networking system. The CIO creates technical business systems and solutions in support of the operational needs of WDFW. The CIO also supports programmatic IT needs, and builds relations and ensures communication and collaboration with IT throughout the agency.
The ideal candidate for this position will be a strong leader who builds relations. An energetic, self-motivated and dynamic information technology professional who combines strong technical skills with exceptional interpersonal skills and models a strong work ethic.
WDFW is at an exciting juncture, and the CIO will play a major role in helping the agency achieve its recreation and conservation mission. We are currently:
- Upgrading our website platform, and building more web applications.
- Developing mobile apps to make our complicated regulations easier for customers to access and understand.
- Rebuilding our agency IT governance system.
- Strengthening the agency security team.
- Upgrading legacy hardware and software systems.
- Preparing to modernize our records and enterprise resources, digitizing many paper-based processes and workflows.
- Expanding use of GIS and mobile technology to empower field biologists and enforcement officers working in remote areas and have the data immediately available to inform our decisions.
Duties:
- Provides leadership, teambuilding, and strategic direction to IT staff.
- Develops staff to meet future operational needs.
- Coordinates and develops the agency IT strategic plan, long-term vision, and agency systems and process for making IT decisions.
- Assists in the development of current and long-term organizational goals and objectives as well as policies and procedures for agency operations.
- Building and maintaining the connections, relations, processes, and systems that create a healthy flow of information and coordination throughout agency IT staff and projects.
- Oversees all technology functions that ensure the continuity of daily operations of the agency’s infrastructure including site to site connectivity, internet access, device management, access to agency data and other IT services.
- Oversees core application development and support activities to ensure timely and strategic development of applications that facilitate the business operations of the agency.
- Establishes plans to achieve goals set by the Commission and the Director and implements policies, subject to approval by the Director.
- Helps the agency achieve its strategic objectives by partnering with business units.
- Oversees the acquisition of all technology products and services to ensure compliance with state law and the Office of Financial Management (OFM) polices.
- Analyzes and evaluates technology services provided by external parties to determine solutions and providers that best meet the needs of the agency and makes recommendations, as appropriate; negotiates services, terms and premiums and executes contracts with service providers within the regulations set by the OFM.
- Handles all aspects of human resource management for the IT division employees, including but not limited to hiring and termination, developing position descriptions, working with employees’ supervisors, complying with union contracts, State and agency policies, and supervises administrative staff.
- Interacts with other personnel and organizations such as WA Tech and OFM to ensure the proper development and application of state standards.
Qualifications:
- Five (5) years of professional experience in business process analysis for IT systems.
- Five (5) years of professional experience in supervision.
- Five (5) years of demonstrated leadership experience, including mentoring, coaching, supervising, and delegating in a challenging work environment.
- Five (5) years of professional experience managing major IT resources, with expert level knowledge of IT systems management.
- Meeting diverse customer needs and solving organizational problems through acquiring and adapting existing technologies.
- Managing multiple and diverse customer groups.
- Managing large (> $1M) projects.
- Creating and support a large IT service portfolio.
- Leading and managing organizational change.
- Customer-focused service delivery.
- Solution-focused problem-solving.
Creativity and Innovation: Develops new insights into situations; questions conventional approaches; encourage new ideas and innovations; designs and implements new or cutting edge programs and processes.
External Awareness: Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders’ views; is aware of the organization’s impact on the external environment.
Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Strategic Thinking: Formulates objectives and priorities, and implements plans consistent with long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
Vision: Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.
Leading People
Human Capital Management: Builds and manages a diverse, talented workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded.
Performance Management: Gives clear direction, sets performance expectations, and holds staff accountable for accomplishing. Takes timely corrective action to improve staff performance issues. Writes effective performance evaluations.
Conflict Management: Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.
Leverage Diversity: Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
Results Driven
Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Problem solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
Business Acumen
Financial Management: Understands the organization’s financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities.
Technology Management: Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.
Building Coalitions
Partnering: Develops networks and builds alliances, collaborates across boundaries to build strategic relationships and achieve common goals.
Political Savvy: Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly.
Influencing/Negotiating: Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.
- Master’s degree in the field of Computer Science or Business Administration and/or 10-15 years applicable work experience.
- Undergo a criminal background check, which will include fingerprinting.
Supplemental Information:
- A cover letter describing how you meet the leadership competencies and qualifications of this position (generic cover letters will not be accepted).
- A current resume.
- Three (3) professional references who are at liberty to speak about your work (personal references do not count as professional references).