Student Services Officer 2

🔍 School of Earth, Energy & Environmental Sciences, California, United States

📁
Student Services
📅
Mar 29, 2018 Post Date
📅
77947 Requisition #

Apply for Job
Share this Job
Sign Up for Job Alerts

Job Code: 7502
Job Grade: H

Stanford University’s School of Earth Energy & Environmental Sciences is seeking a systems-thinking, pro-active, entrepreneurial Student Services Officer to work hand in hand with the executive director, program director and faculty director of the Change Leadership for Sustainability Program. This dynamic role will involve administering, implementing, and interpreting university and school policies and procedures on issues regarding admissions, financial aid, registrar services, student life, advising, and other academic services for the Sustainability Science and Practice (SSP) co-terminal MS/MA program. This role includes leading administrative and operations matters for the Change Leadership Program. It is a full time position, which will provide 25% student services support for the Earth Systems Program, as well.

Some of the duties you may perform in this position are:

  • Develop & manage processes for the SSP student – info sessions, applications, selection, course plan development and requirements, securing advisors and practicums, etc.
  • Develop materials for students, advisors & other stakeholders
  • Provide advice to students on a range of issues, including career plans, financial aid, accessibility, community standards, etc.
  • Apprise students of research, fellowship and scholarship opportunities, may award grants
  • Identify academic needs and increase faculty engagement in teaching and advising
  • Identify and evaluate data needs, manage the implementation and development of technology, including developing and managing an online curricular content repository
  • Engage, learn and share with School-wide student services community
  • Provide overall administrative and operations support to the Change Leadership Program, including annual calendar, website, speaker series, events management, professional education programs, faculty meetings, etc.

CORE DUTIES*:

  • Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
  • Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
  • Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
  • Apprise students of research, fellowship and scholarship opportunities, make recommendations and may award grants.
  • May oversee, analyze and assist in financial processes and development of budgets.

* – Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:
Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Preferred Requirements: 

Experience working with Graduate Student Programs, especially interdisciplinary programs; professional education programs, donor/network cultivation and project management strongly preferred.

Knowledge, Skills and Abilities:

  • Strong communication skills.
  • Advanced analysis and problem solving skills.
  • Advanced computer skills, including experience with Microsoft Office Suite.
  • Advanced customer service skills.
  • Understanding of financial transactions.
  • Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

* – Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

THE SCHOOL OF EARTH ENERGY & ENVIRONMENTAL SCIENCES

The Stanford School of Earth, Energy & Environmental Sciences (SE3) develops the knowledge and talent to understand the workings of the planet and to help solve resource and environmental challenges. The School includes a range of disciplines in geosciences, Earth system science, and energy resources engineering, and includes both disciplinary and interdisciplinary educational programs at the undergraduate and graduate levels.

The Change Leadership for Sustainability Program is dedicated to advancing sustainability in pursuit of human well-being. It offers executive education programs and a coterminal masters degree to prepare leaders with the knowledge, mindsets and practical skills needed to understand and intervene in complex systems to secure human well-being around the world and across generations. The program hosts a sustainability leadership speaker series and other initiatives to build a global community that shares conceptual knowledge and practical expertise in the pursuit of sustainability.

As one of the world’s premier research institutions, Stanford University has launched hundreds of initiatives solely for the betterment of humanity. Here, we are committed to fostering a workplace culture that promotes diversity, collaboration and professional growth. We offer career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

All applicants must submit a resume and 1 page cover letter to be considered for this position.