Park Ranger Assistant (Ecola State Park) SEASONAL
- Description
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The Oregon Parks and Recreation Department’s Mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
The Oregon Parks and Recreation Department (OPRD) invites members of all diverse communities to join our workforce as we endeavor to best serve Oregonians from every background. We believe that by welcoming differences, encouraging new ideas and views, listening to and learning from each other, and providing opportunities for professional enrichment we are better able to serve those around us. We thank you for considering this employment opportunity.
The Oregon Parks and Recreation Department hires Park Ranger Assistant Seasonal positions each year. These positions generally work April through September; however, the duration of the season and job condition varies by each park location.
Please note: This recruitment is open until May 31, 2018; your immediate response is requested as interviews could be scheduled at any time and positions may become filled before the close date of May 31, 2018. For best consideration, apply as soon as possible.
As of June 15, 2018, the minimum monthly salary will increase to $2,507.
- This recruitment is for multiple, seasonal, full-time Park Ranger Assistant positions with Oregon Parks and Recreation Department at Ecola State Park located near Cannon Beach, Oregon.
- These positions are represented by the Service Employee International Union (SEIU).
- This recruitment will be used to establish a list of qualified applicants and may be used to fill future vacancies as they occur.
What you will do:
The Park Ranger Assistant assists year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems. Park Ranger Assistants typically perform basic tasks in a single area of park operations (e.g.: janitorial work, landscape maintenance, interpretation or visitor services), although some positions will require performing tasks in a variety of areas. Some work may require the most elementary skills in building trades, including carpentry, electrical, plumbing, painting and landscape maintenance. In addition, specialized skills in basic park maintenance and operations may be required. Park Ranger Assistants, on a task specific basis, may guide the work of individuals or teams composed of volunteers, seasonal, and/or temporary state park employees.The following duties may be performed, but are not limited to:
Landscape Maintenance- Plant trees, shrubs, perennials, annuals.
- Mow lawns and fields with large and small riding and power mowers, trim turf edges with hand or power tools.
- Irrigate lawns, trees, shrubs, perennials, annuals with hoses, sprinklers, turf valves or automatic systems.
- Prune trees, shrubs, perennials, annuals and rough brush with hand and power tools.
- Manually apply fertilizers and pesticides under direct supervision.
Custodial Maintenance
- Clean rest rooms, showers, bathhouses, observation buildings, maintenance shops and interpretive centers by sweeping, washing, disinfecting and mopping floors, walls, ceilings and fixtures.
- Fill paper product dispensers.
- Collect, separate and properly dispose of garbage and recyclable materials.
- Clean fireplaces, tables, footpaths, parking areas, wastewater disposals, signs, drinking fountains and other small fixtures.
- Pick up and properly dispose of litter.
- Replace burned-out light-bulbs and re-set circuit breakers in buildings and
campsites as needed.
Facility Maintenance
- Assist in the construction, maintenance and restoration of hiking trails, footpaths, footbridges, parking areas and curbs.
- Assist in painting buildings and other structures using brushes, rollers and spray equipment, properly clean tools and dispose of cleaning solutions.
- Assist in the maintenance and repair of park utilities, including water, sewer and electric systems.
- Assist in the maintenance and repair of building plumbing, including: unclogging toilets and sinks, changing faucet washers, stopping pipe leaks.
- Assist in the maintenance, repair or construction of building structural elements, including walls, floors, ceilings, partitions and roofs using use hand and power carpentry tools as directed.
- Record traffic counter and water and sewer meter readings.
Visitor Services
- Process computerized campsite reservations.
- Register overnight campers by computer or self-registration systems and prepare related reports.
- Accept payment for camping, day-use parking and miscellaneous sales items (firewood, ice, etc.) by cash, check or credit card; make change and issue receipts; prepare end-of-shift reports and reconcile cash to receipts; prepare and make bank cash drops.
- Seek voluntary visitor compliance with park area rules and regulations.
- Provide information about local attractions and Oregon Parks.
- Assist during visitor related emergencies and prepare related reports.
Resource Interpretation
- Assist in assembling materials and resources for the development of interpretive presentations.
- Present evening campground presentations, lead hikes and walk & talk presentations, give Junior Ranger presentations, rocky shores interpretive presentations, lighthouse and historic building tours.
Other Duties
- Attend and participate in crew and safety meetings and training classes.
- Clean and properly store equipment, tools, and vehicles after use.
- Maintain vehicles, work sites, maintenance shops, yards and storage areas in clean, safe condition.
- Assist in patrolling park areas by checking for misuse, undesirable activities,
hazardous situations and reporting findings to park rangers or management.
MINIMUM QUALIFICATIONS
- Six (6) months of experience (paid or unpaid) performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.); OR
- Six (6) months of college in any discipline (24 quarter hours/16 semester hours)
CONDITIONS OF EMPLOYMENT
- have a criminal history background check that meets OPRD criteria at the time of hire and throughout employment.
- have a driving record that meets OPRD standards.
- possess a valid driver’s license at time of hire and throughout employment.
- wear OPRD-supplied uniform and comply with appearance code when on duty.
- comply with and adhere to applicable federal, state, local, and agency rules, laws, standards, procedures, and policies.
DESIRED ATTRIBUTES
- Experience providing exceptional customer service.
- Skill in providing rule information and asking for compliance.
- Skill in using computerized registration equipment and programs.
- Skill in making change and preparing simple cash reconciliation reports.
- Skill in the safe use of tools, material and equipment associated with landscape and building maintenance.
- Skill in assisting with the performance of basic plumbing, carpentry, painting, grounds keeping tasks.
- Ability to adjust to shifting priorities and emerging issues.
- Ability to work in a team setting.
How To Apply:
We will consider only complete application packets received by 11:59 p.m. on the close date listed on this announcement.Application Instructions:
1. Complete E-recruit application: You must apply online, no paper applications will be accepted.
2. Supplemental Questions: The work experience section of your application must verify your responses to all the supplemental questions and show you meet the minimum qualifications. Be sure to answer all supplemental questions, “see resume” or “see application” will not substitute for a response.
Email Address
You must have a valid e-mail address to apply for jobs with the Oregon Parks & Recreation Department. All communication regarding your application and status will be done by e-mail. To ensure clear communication, please unfilter emails from neogov.com and governmentjobs.com.NEOGOV Help Line
If you have application login problems, get an error message during the application process, or are experiencing other technical (computer related) difficulties, please call the NEOGOV help line for assistance at 1-855-524-5627. You can also e-mail NEOGOV for support at support@governmentjobs.com.Work Authorization
Oregon Parks & Recreation Department does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Justice Form I-9, confirming authorization to work in the United States.Criminal Records/DMV Check
Applicants are subject to both a Computerized Criminal History and Motor Vehicles check. Adverse background information may be grounds for disqualification. Information obtained in this process will remain confidential.E-Verify
Oregon Parks and Recreation Department uses E-Verify to confirm that applicants are authorized to work in the United States.Alternate Format
If you have a disability and need an alternative format to complete the employment process, you may email recruitment at parks.jobs@oregon.gov. Please describe the format needed.Veterans Preference
Eligible veterans who meet the qualifications will be given veterans preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website: Veterans Resources. You may also call the Oregon Department of Veterans Affairs at 1-800-692-9666.Application Reference Number: OPRD18-0082OC
Informational Links
Veterans Preference Information
Help and Support for the E-Recruit System
E-Recruit System FAQ
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- Core benefits
Medical, vision and dental insurance
- Comprehensive medical, dental and vision plans for the employee and qualified family members
- $5,000 in employee basic life insurance
- Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
- Employer paid defined benefit and defined contribution programs
**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.Paid leaves and other benefits
- Sick leave earned at the rate of 8 hours per a month with no maximum accumulation
- Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments
- 24 hours personal leave earned each fiscal year
- Ten paid holidays a year
The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.
Optional benefits
- Term life (employee, spouse or domestic partner, and dependents
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Flexible spending accounts
- Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.
The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.
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01Which of the following best describes your highest related level of education?
- High School Diploma or Equivalent
- Some College Coursework, No Degree Received
- Associate’s Degree
- Associate’s Degree and additional coursework
- Bachelor’s Degree
- Bachelor’s Degree and additional coursework
- Master’s Degree
- Master’s Degree and additional coursework
- Doctorate Degree
- Doctorate Degree and additional coursework
- None of the Above
02If you selected “Some College Coursework, No Degree Received” or “degree and additional coursework” in question 1, how many credit hours have you completed? Select the Quarter/Semester hours that best describe your completed coursework? If you did not, select N/A.- N/A
- 4 Quarter hours/3 Semester hours
- 8 Quarter hours/5 Semester hours
- 12 Quarter hours/8 Semester hours
- 16 Quarter hours/11 Semester hours
- 20 Quarter hours/13 Semester hours
- 24 Quarter hours/16 Semester hours
- 28 Quarter hours/19 Semester hours
- 32 Quarter hours/21 Semester hours
- 36 Quarter hours/24 Semester hours
- 40 Quarter hours/27 Semester hours
- 44 Quarter hours/29 Semester hours
- 45-68 Quarter hours /30-45 Semester hours
- 69-95 Quarter hours /46-63 Semester hours
- 96-143 Quarter hours /64-95 Semester hours
- 144-191 Quarter hours /96-127 Semester hours
- 192-239 Quarter hours /128-159 Semester hours
- 240 or more Quarter hours /160 or more Semester hours
03Which of the following best describes your level of experience in performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.)?- less than 6 months
- 6 to 11 months
- 12 to 17 months
- 18 to 23 months
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years or above
- None of the above
04Which of the following best describes your customer service or public contact experience?- Customer service, public contact in a retail setting (restaurant, department store, grocery store, etc.)
- Customer service, public contact in a public sector setting (state, county, city government), providing information and explaining rules and procedures
- Customer service, public contact in a call center setting, taking orders, responding to inquiries, resolving issues, etc.
- Customer service, public contact in a maintenance/construction setting
- No customer service, public contact experience
05Do you have experience in any of the following? (select all that apply)- Answering routine inquiries for information about programs or services provided by your employer
- Explaining rules, regulations, policies and procedures
- Contact with angry, upset, distressed or hostile clients or customers
- Obtaining information from a client or customer to determine the nature of a problem or complaint, to determine what services are needed, or to gather information
- None of the above
06Which of the following best describes your experience with landscape maintenance? (select all that apply)- Irrigate lawns, trees, shrubs with hose, sprinklers, turf valves or automatic systems
- Prune trees, shrubs and rough brush with hand and power tools
- Mow lawns and fields with large and small riding mowers
- Trimming and hedging using weed eaters and power trimmers
- Cleaning leaves and debris with handheld and backpack blowers
- I have no experience with landscape maintenance related duties
07Which of the following custodial maintenance duties have you independently carried out? (select all that apply)- Clean rest rooms, showers, maintenance shops and offices by sweeping, washing, disinfecting and mopping
- Unclogging toilets, sinks, drains, water lines and exterior gutters
- Repair and replace sinks, toilets, urinals, faucets, hose bibs and flushometer
- Paint buildings and other structures using brushes, rollers and spray equipment
- Repair or construct building structural elements such as walls, flooring, ceilings, windows, partitions and roofs
- I have no experience in custodial maintenance related duties
08Which of the following best describes your experience in dealing with customers when they are upset, hostile or angry?- No experience
- Route to other personnel for resolution after making initial contact
- Obtain information from customer to determine the cause, route difficult issues to other personnel
- Apply rules, laws, and/or policies to answer and resolve complaints
09Do you have experience working with a computerized reservation system?- Yes
- No
10Do you have experience collecting fees, processing revenue and preparing cash reconciliation reports?- Yes
- No
11Do you have experience working for a State, Federal, City or County park system in a day use or overnight camping facility?- Yes
- No
12Are you a current Oregon Parks and Recreation Department employee? current employees are permanent, limited duration, or seasonal employees. (temporary staff are not considered regular employees).- Yes
- No
13Work history: Your application must verify your responses to all of the above supplemental questions in order to be considered. If your answers to the supplemental questions are not reflected in your work history, your application materials may be removed from consideration. Does your work history demonstrate your answers to the supplemental questions- Yes
- No
Required Question
- Agency
- State of Oregon
- Address
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NOTE: Locations vary by Agency/Department
Salem, Oregon, 97301
- Phone
- Agency/Department Contact Information