Position OverviewWilsonville is an exciting city to work in and we believe our employees are the best representation of our values.  When you join our team, whether you’re front-and-center or behind-the-scenes, you can see the impact of your work on our thriving community. Our enthusiasm for public service and our commitment to continuous learning helps employees focus on what really matters – excellence and innovation in service to the community.

This position might be perfect for you if:

• You want to make a distinct contribution to the community you serve.
• You enjoy problem solving on a daily basis.
• You’re highly organized and can juggle multiple projects and tasks.
• You’re proficient in ACAD and familiar with GIS based tools.
• You’re looking for a team committed to your growth through training, mentoring, and team building opportunities.
• You enjoy working with others to teach and pass on your knowledge.
• You have a strong commitment to superior customer service.
• You want to join a forward-thinking team that will bring the best out of you.
• You thrive in a fast-paced environment…. there’s never a dull moment here!

If you are someone who thinks differently, expects more, and doesn’t want to settle for the status quo, Wilsonville is the place for you.  This is not just another job – this is a place to expand your career.  Sound interesting?  Apply today!  Qualified candidates will have an Associate’s of Science in Civil Engineering, Engineering Technology, or Computer Aided Drafting and Design, and six (6) months of related experience of high school diploma/GED and at least three years of related experience.  Please ensure you complete all sections of the application, attach a cover letter detailing your interest in the position, and answer all supplemental questions. Do not use “refer to resume” in the application.

The City will fill this position at an Engineering Technician I, II, or III level, dependent on the experience and qualifications of the candidate.   Starting wage will be dependent on the classification tier, experience, and qualifications.  For more information about the requirements for each level, please visit https://www.governmentjobs.com/careers/wilsonville/classspecsResponsibilities

• Operates CAD and GIS software to prepare, update, and reproduce electronic drawings, illustrative graphics, and maps of water, sewer, stormwater, and transportation systems.
• Prepares, edits, formats, and reproduces construction plans under Professional Engineering supervision, including typical drawings, detailed drawings, site plans, and cross-sections.
• Gathers field data using GPS and other field equipment and converts field data to useful maps. Reviews and interprets plans and site layouts.
• Conducts field and office research to collect, verify, and archive engineering reports, drawings, and other engineering-related mapping data.
• Maintains electronic and hard copy engineering files, including plans, surveys, maps, as-built drawing archive, and other data related to engineering projects; prepares updates, reproduces, and distributes maps, data, spreadsheets, figures, drawings, and other information; facilitates and coordinates information transfer from Engineering to GIS.
• Coordinates CAD infrastructure data transfer to GIS platform.
• Performs a variety of technical duties to support other City staff, including: assisting staff with research, field data collection, analysis and verification of legal descriptions, and other engineering support duties and drafting work as assigned. Enters, organizes, and maintains a variety of engineering data, including utility easements, Right of Way maps, and stormwater, sanitary sewer, and water system components.
• Assigns addresses and maintains property database; coordinates with City departments, other government agencies, private utilities, and the Local Update of Census Address (LUCA) program.
• Operates utility modeling software.
• Reviews and analyzes engineering surveys and as-built drawing submittals for accuracy and City required formatting.
• Makes standard engineering calculations involving slope, angles, elevation, area, volume, and flow relating water, storm, sewer and sanitary pipe placement and transportation system components.
• Researches and responds to requests for information by the general public, contractors, engineers, architects, and other public or utility organizations as assigned; explains construction standards, drawing formats, as-built formats, and other engineering department protocols to co-workers, field crews, citizens, consultants, and others to facilitate adherence to City Standards.

Coordinate and perform other projects, functions, and tasks, as assigned.

CUSTOMER SERVICE STANDARDS FOR EMPLOYEES
These standards are to ensure the organization is focused on providing high quality service to the public and other employees. Employees are expected to meet these standards as part of their job responsibilities.

Communication

• Acknowledge customers when they enter a city facility by greeting them with a smile and positive tone of voice whether in person, on the phone or in email.
• Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else.
• Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist.
• Listen, understand, and clarify to gain in depth understanding of the needs to ensure they are being met.
• Address difficult or contentious issues in a constructive manner. Be positive and enthusiastic when speaking with customers.

Respect

• Be courteous and polite.
• Treat customers with dignity and respect.
• Understand customer’s expectations and treat them as a priority. Actively listen and give customer undivided attention.
• Appreciate differing perspectives, opinions, and needs.
• Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior.

Responsiveness

• Provide prompt and reliable service.
• Respond to phone/email as soon as possible.
• Follow through in a timely manner on commitments made to customers and provide estimated timeline for completion.
• Change voicemail and email when out of office/unavailable and provide alternate contact person for customers.
• Demonstrate a “can-do” approach.
• Exhibit problem-solving skills leading to sound judgment and quality decisions.

QualificationsTo qualify for Engineering Technician I
Education & Experience: Requires an Associate’s of Science in Civil Engineering, Engineering Technology, or Computer Aided Drafting and Design, and six (6) months of related experience

– OR –

A high school diploma/GED and at least three years of related experience.

Required Certifications/Licenses: Requires a valid driver license. AutoCAD Certification in Civil 3D and AutoCAD Map preferred.  GIS certificate preferred.

To qualify for Engineering Technician II
Education & Experience: Requires an Associate’s of Science in Civil Engineering, Engineering Technology, or Computer Aided Drafting and Design, and a minimum of three (3) years of related experience

– OR –

An equivalent combination of education and experience.

Required Certifications/Licenses: Requires a valid driver license. AutoCAD Certification in Civil 3D and AutoCAD Map preferred.  Certificate in GIS from an accredited institution preferred.

To qualify for Engineering Technician III
Education & Experience: Requires an Associate’s of Science in Civil Engineering, Engineering Technology, or Computer Aided Drafting and Design, and a minimum of six (6) years of related experience

– OR –

An equivalent combination of education and experience.

Required Certifications/Licenses: Requires a valid driver license and AutoCAD Certification in Civil 3D and AutoCAD Map.  Certificate in GIS from an accredited institution required.