Project planning and prioritization.

I participated in a session on strategic planning and IT projects/prioritizations, which highlighted the way larger and more formal institutions are going about wrestling with prioritizing IT needs with limited budgets/resources.  There were more stories of steering committees, management committees, budget groups and formal chains of group decision making than you can even believe or want to be a part of.  The benefit that I see that Evergreen has for it is a lack of structure which would (does) enable us to create models that work outside of administrative boundaries and are for the most part voluntary.

Another grain of wisdom in this discussion is that, aside from core infra-structural needs, projects are filtered through constituent groups and prioritized by these groups.  IT does not make prioritization, it only helps constituent groups understand the scope of the request (e.g.,that project will probably take 150 development hours).  That way 2 things happen.  1, IT is not the one defining what gets done first, this should be an institutional desision.  2, Constituent groups and/or college senior staff have ownership and an understanding of IT priorities and initiatives and forces more engagement with these decisions which can have a great affect on the institution.  As an ancillary benefit, they or their staff might be less likely to go outside of the process (we’ll just buy something outside of IT) because they need to be as accountable for the process as they expect their colleagues to be accountable. We should be thinking now how we want to make sure this process is a functional one when/if resources pick up and/or we loose key individuals that will make us wish we had a decent prioritization process in place.

Building a community around IT

One session this morning centered around a group of reps from different institutions that  were relaying their experiences in providing a core IT support environment in higher ed.  There were definitely some common themes that were pervasive, most of which revolved around strategies for building a community.  Things that might be useful to bring home to the mother ship (AKA Evergreen) would be proactive outreach to constituencies that might have concerns, questions or issues around IT but we are not hearing from them because nobody’s asking them questions directly.
Client Services things to consider as important in rebuilding trust and accountability.  Look for the problems, seek out the festering sores.  Do not work with blinders on that reinforces the misconception that if i don’t hear any rumbling then  everyone must be happy.  Also, that commonly over-spouted concept – Transparency – communicate all the things we are doing at any given time.  Be proactive about meeting with groups to let them know what the priorities are.  We need to move away from a climate of “fear of reprisal”, this does nothing to further trust and functionality.

Is copyright law relevant to education and science?

Just got out of an facinating presentation by Lawrence Lessig called; It Is About Time: Getting Our Values Around Copyright Right.  The presentation was a critical look at copyright law and how obsolete it has become in the era of digital media.  He questioned our complacency regarding accepting copyright rules and standards that not only do not apply to our current information access, but are creating a culture of “pirates” which will invetably be culturally destructive.  The pathway we are on is one of a public library model (books for free) to a bookstore model (you must pay for ALL resources) that does not do (culturally) what copyright law was designed to do.  Cultural preservation by providing a multitude of incentives for individuals to create and share those creations.

Here’s the video, his talk starts around minute 26 (scan ahead).  Enjoy!