This technical, service delivery-centered senior IT role is seen as the most trusted partner of the Chief Information Officer (CIO) in leading IT. With the Deputy role focusing on the “run” aspect of IT, this enables the CIO to focus on the “grow” and “transform” aspects of IT and the business, through working with customers, building strong relationships with senior management and key stakeholders, driving innovation and differentiated IT strategy, while improving the business value of IT.

The DCIO oversees the Department’s Information Technology section that provides new and enhanced services critical to the agency. Using strong leadership and interpersonal skills, the DCIO partners with peers, internal and external stakeholders to recommend and develop solutions to support the agency mission. The role will provide leadership, direction and oversight to implement and maintain a comprehensive agency-wide IT plan that aligns with business strategy. Responsible for leading a team of architects and stakeholders in advancing shared information systems and compliant enterprise architecture throughout the agency, including internally developed and externally provided business solutions.

The DCIO is able to effectively articulate to staff the vision and direction of IT and how that fits in with the agency’s overall goals and objectives. Through the demonstration of effective leadership and supervisory skills the DCIO fosters an environment of performance and accountability where employees feel valued and respected, and are empowered to achieve success.

The DCIO represents the Department on several inter-agency policy groups such as the Office of the Chief Information Officer Roundtable, Consolidated Technology Services Advisory Committees, and other statewide committees that formulate recommendations for statewide IT policy. The DCIO is required to travel to field offices and institutions that are out of the area. Acts for the Chief Information Officer in his/her absence and represents him/her in an official capacity, as required, on all departmental matters and at local, state and professional meetings.

Business Services and Supervision:

• To align business and IT strategies, the works closely with department heads to identify their needs; take account of the organization’s growth strategy and prepares a business case for future IT investments; identifies the costs and benefits of different IT solutions and presents their proposals to department heads and the senior management team; focuses on the technical viability of product solutions while determining their economic value to the business.
• Advises the CIO and Agency on an IT investment strategy to ensure that decisions align with the architecture framework; reviews agency needs against State standards and industry best practices to refine or develop new DFW standards, policies, and practices; works with other State agencies like WaTech and DES to ensure an acceptable enterprise approach to problems.
• Directly responsible for the day to day operations of IT service delivery resources providing guidance and strategic direction to IT Managers/Supervisors, technical staff, and IT Services Stakeholders.
• Includes but is not limited to, position management within DFW IT, resource management for each unit, and the requirements for assigned units within DFW.
• Develops, directs, coaches and mentors IT team members promoting an environment that is safe for collaboration, motivates IT staff, and fosters commitment, team spirit, pride and trust.
• Attends meetings and act on behalf of the CIO as duties are delegated and/or when in the CIO’s absence.
• Includes representing the Department and making Department-wide decisions in relation to DES, OCIO, the Legislature, OFM, WaTech and within DFW.
• Effectively communicates with the business, various stakeholders and all internal and external customers to maintain successful relationships. These relationships are integral with keeping operations moving forward.

Enterprise Architecture and Application Portfolio Management:

• The DCIO develops and maintains the framework for the organization’s IT Enterprise Architecture. Evaluates and recommends new information technologies that inform the agency’s strategic roadmaps.
• Identifies information technology initiatives and key objectives for the enterprise. Manages the development, implementation, and maintenance of the WDFW enterprise technology policy, standards, guidelines and procedures.
• Keeps abreast of latest compliance and legislation, regulations, advisories, alerts and vulnerabilities pertaining to WDFW’s IT investments.
• Manages a portfolio of IT projects and systems of significant risk and value which are critical to operations, highly complex, and have broad impact on the business.
• The systems and/or projects have direct impact to a diverse geographically dispersed user base.
• This position oversees the execution of portfolio performance metrics to ensure IT delivers value to the enterprise.
• The DCIO provides expertise essential to both the long-term technology direction and the day-to-day operation and management of the WDFW statewide application infrastructure

• Bachelor’s in Computer Science, Business Management, or related field of study or equivalent experience.
• Five (5) years of recent management experience.
• Five (5) years managing IT architecture, development, financial or relevant business teams.
• Five (5) years of hands on experience in at least two of the following: IT Architecture, Business Analysis, Project Management, Application Development, Infrastructure, Finance, or Data Analysis.

Preferred Qualifications:

• Masters of Business Administration or Masters of Information Systems Management.
• IT Service Management knowledge
• Leadership Skills
• Project Management Skills
• Business Analysis Skills

Competencies:

• Passionate about the agency mission.
• Passionate about customer service.
• Strong business charisma.
• Strong interpersonal skills.
• Strong leadership and executive management skills.
• Ability to build strong, productive, effective and motivated teams.
• Ability to work with and build consensus between multiple stakeholder groups and teams.
• Ability to track multiple initiatives and projects at the same time.
• Ability to review and improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms through a process of iterative process improvement.
• Experience using metrics and data to evaluate progress.
• Ability to articulate and communicate complex issues in an easy to understand manner in writing and verbally to non-technical staff.
• Ability to problem solve complex issues quickly by breaking issues down into smaller manageable pieces, delegating work units to staff, collaborating on solutions, and following through on desired outcomes.
• Ability to confidently speak in front of the legislature, executive management, the public and staff when needed.
• Ability to guide strategic decisions about department budget and finance.
• Ability to quickly adapt and learn new concepts.
• Strong work ethic.
• Ability to be persistent and drive indicatives forward.
• Exceptional planning and organization skills.
• Strong resource management skills.
• Strong Budget Management and Financial Management skills.
• Passion for technology.

How to Apply
To apply, you MUST complete your profile at www.careers.wa.gov including a chronological employment history and attach only the following to your profile before applying for this position:

• A letter of interest describing how you meet the qualifications of this position
• A current resume, chronological preferred
• Three professional references

Note: Failure to follow the above application instructions will lead to disqualification.  E-mailed documents will not be accepted in lieu of attaching your documents to the online profile.

Upon submission of your online application, you will immediately receive a confirming e-mail.  You will then be notified via e-mail of your status during the process.  In addition to the e-mail notifications, you can check the status of your application at any time by visiting your online profile at www.careers.wa.gov.  Due to the high volume of applications that we receive, we ask your understanding and encourage you to use the online process and avoid calling for information.

Please note that initial screening will be solely based on the completeness of application materials submitted and the contents and completeness of the “work experience” section of your application in NeoGov. A resume will not substitute for the “work experience” section of the application. The information provided in your application must support your selected answers in the supplemental questions. Responses not supported in your application may disqualify you from consideration for employment in this position. All information will be verified and documentation may be required.

The Department of Fish and Wildlife is an equal opportunity employer.  We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity.  Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply.  Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.