|Job Title:||Information Technology Specialist 4 (Desktop Services)|
|Opening Date/Time:||Thu. 08/17/17 12:00 AM Pacific Time|
|Closing Date/Time:||Sun. 08/20/17 11:59 PM Pacific Time|
|Salary:||$4,857.00 – $6,372.00 Monthly|
|Job Type:||Full Time – Permanent|
|Location:||Thurston County – Olympia, Washington|
|Department:||Dept. of Fish and Wildlife|
INFORMATION TECHNOLOGY SPECIALIST 4
The Department of Fish and Wildlife has some of the most talented people in the natural resource field. We celebrate and value diversity, appreciating that a workforce composed of those from different backgrounds and experiences creates an inclusive environment, strengthens positive relationships with the local community, and brings new perspectives and approaches to fulfilling the agency’s mission.
The Washington Department of Fish and Wildlife (WDFW) is dedicated to protecting native fish and wildlife, and providing sustainable fishing, hunting and wildlife viewing opportunities for millions of residents and visitors. Working throughout the state, WDFW’s employees–field biologists, enforcement officers, land stewards, lab technicians, customer service representatives and others–manage hundreds of fish and wildlife species, maintain nearly a million acres of public wildlife lands, provide opportunities for recreational and commercial fishing, wildlife viewing and hunting, protect and restore habitat and enforce laws that protect fish and wildlife resources. Learn more about us at www.wdfw.wa.gov.
This recruitment is to fill one (1) full-time permanent position located within the Technical and Financial Management Program, Information Technology Services Division, stationed at the Washington State Natural Resources Building in Olympia, Thurston County, Washington.
The Information Technology Division provides the centralized IT services needed throughout the agency, including the agency service desk, computer and other device support, connectivity (phone, internet, etc.), infrastructure services, data services, project services and applications development.
The incumbent in this position is a desktop support specialist responsible for providing advanced IT end user support to users in all programs at the Natural Resources Building.
Analysis, Troubleshooting, Maintenance and Problem Resolution
Consultation, Quality Assurance and Customer Service
Policy and Procedure Implementation
The working environment is a busy office setting. Varying degrees of activity occur in the common areas during working hours; most tasks will involve sitting at a desk and working on a computer. Incumbent must be able to work amid distraction.
This position normally works 8:00 am-5:00 pm, Monday-Friday, but may be required to occasionally work in excess of 40 hours per week or on weekends to meet deadlines during peak periods.
This position is covered by a collective bargaining agreement between the State of Washington, Department of Fish and Wildlife and the Washington Federation of State Employees (WFSE), which contains a “union security” provision. This means that, as a condition of employment, you must either join the union and pay union dues, or pay the union a representational or other fee within 30 days of the date you are put into pay status.
To apply for this position you MUST complete your profile at www.careers.wa.gov and attach the following in order to your profile before completing the online application:
Please do not include any attachments other than the ones requested above.
Please note: Failure to follow the above application instructions will result in disqualification. E-mailed documents will not be accepted in lieu of attaching your documents to the online profile.
Upon submission of your online application, you will immediately receive a confirming e-mail. You will then be notified via e-mail of your status during the process. In addition to the e-mail notifications, you can check the status of your application at any time by visiting your online profile at www.careers.wa.gov. Due to the high volume of applications that we receive, we ask your understanding and encourage you to use the online process and avoid calling for information.
Please note that initial screening will be solely based on the completeness of application materials submitted and the contents and completeness of the “work experience” section of your application in NeoGov. A resume will not substitute for the “work experience” section of the application. The information provided in your application must support your selected answers in the supplemental questions. Responses not supported in your application may disqualify you from consideration for employment in this position. All information will be verified and documentation may be required.
The Department of Fish and Wildlife is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.