IT SPECIALIST 3 (with In-Training Option)
The Department of Fish and Wildlife has some of the most talented people in the natural resource field. We celebrate and value diversity, appreciating that a workforce composed of those from different backgrounds and experiences creates an inclusive environment, strengthens positive relationships with the local community, and brings new perspectives and approaches to fulfilling the agency’s mission.
The Washington Department of Fish and Wildlife (WDFW) is dedicated to preserving, protecting and perpetuating fish, wildlife and ecosystems, while providing sustainable recreational and commercial opportunities dependent on viable fish and wildlife populations. Each day, WDFW employees facilitate fishing, hunting and wildlife viewing opportunities for millions of residents and visitors. WDFW’s employees–field and laboratory biologists, geneticists, research scientists, hatchery professionals, policy experts, fully commissioned law enforcement officers, land stewards, lab technicians, property acquisition specialists, customer service representatives and others work throughout the state. WDFW employees protect and restore critical habitat, strive to facilitate species recovery when necessary, and manage hundreds of fish and wildlife species. WDFW employees maintain nearly a million acres of public wildlife lands. They interpret, apply and enforce state and federal laws and collaborate with stakeholders to protect fish and wildlife resources. Find out more about us and the important work we are a part of at www.wdfw.wa.gov.IT Specialist 3 (with In-Training Options) – Application DeveloperFull-Time/Permanent
We are recruiting to fill one (1) full-time permanent IT Specialist 3 – Application Developer position within the Technology and Financial Management Program (TFM), Information Technology Services Division, located at the Natural Resources Building, Olympia, Thurston County, Washington. We are willing to hire at the IT Specialist 1 or 2 level and train up to the IT Specialist 3 level.
The Software and Application Support and Maintenance Developer is a member of the Information Technology Services Application Development team and is responsible for support and maintenance of WDFW enterprise level applications including both internal and cloud based applications.
This position will independently troubleshoot and resolve agency software, applications, and automated processes. The developer will identify issues submitted through trouble tickets and activity logs, and will communicate with customers regarding software problem resolutions, up to and including necessary user training. The developer will evaluate support incidents and customer interactions and translate those into maintenance design and development plans. The developer will update system documentation as required.
This position will participate on software development teams to understand and contribute to existing system’s maintenance releases or new application design and development, and to participate in formal software testing and evaluation. In addition, this position will design, test, and implement data retrieval methods, including proprietary reports, database views, stored procedures, SSIS processes, and SSRS reports, to satisfy business requirements.
- Using application knowledge and debugging skills; provide production system support (identify problem, form list of tasks in a workable breakdown, and follow up on the progress of completion of tasks) of major, high-risk systems for the Agency. Production support includes troubleshooting highly complex organization wide systems and communicating and implementing complete recovery of product problems
- Design, test, and implement data retrieval methods, including proprietary reports, database views, stored procedures, SSIS processes, and SSRS reports. Design and implement reports based on business requirements. Solve problems using database management systems and the GIS suite of tools.
- Apply expert knowledge of systems and business process to product designs for system creation and updates. Create and maintain technical documentation for supported and systems. Documentation includes design documents, architecture documentation and troubleshooting procedures.
- Using application development skills and knowledge; collaborate with other developers on complex, multi-level testing (unit, automated, integration, system, performance, browser, regression, etc.) to assure quality work products for the agency.
Two years’ experience designing, developing, maintaining, or troubleshooting software or applications. Two years’ experience performing data analysis and reporting using a relational database. Effective oral and written communication skills – in particular, the ability to relate technical issues to a non-technical audience.
- Bachelor’s degree with an emphasis in computer science or associates degree that includes 30 quarter computer science credits and one year of information systems experience.
- Experience supporting a technology help desk and problem ticketing system.
- Ability to develop positive, productive and respectful relationships with clients and co-workers.
- Experience with multiple technologies and the ability to learn new things quickly.
- Ability to write clear, concise technical documentation.
- Supplemental Information
Duties are typically performed in an office setting from 8:00 am to 5:00 pm Monday through Friday. However, a varied schedule may be required including working Saturday or Sunday and overtime during peak periods, system implementations, maintenance and outages. This position requires extensive computer use and sitting.
This position is covered by a collective bargaining agreement between the State of Washington, Department of Fish and Wildlife and the Washington Federation of State Employees (WFSE), which contains a “union security” provision. This means that, as a condition of employment, you must either join the union and pay union dues, or pay the union a representational or other fee within 30 days of the date you are put into pay status.
How to Apply:
To apply for this position, you MUST complete your profile at www.careers.wa.gov and attach the following to your profile before completing the online application:
- A cover letter describing how you meet the qualifications of this position (generic cover letter will not be accepted)
- A current resume (please make it succinct)
- Three professional references (personal references do not count as professional)
Please note: Failure to follow the above application instructions will lead to disqualification. Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online profile.
Upon submission of your online application, you will immediately receive a confirming e-mail. You will then be notified via e-mail of your status during the process. In addition to the e-mail notifications, you can check the status of your application at any time by visiting your online profile at www.careers.wa.gov. Due to the high volume of applications that we receive, we ask your understanding and encourage you to use the online process and avoid calling for information.
Please note that initial screening will be solely based on the completeness of application materials submitted and the contents and completeness of the “work experience” section of your application in NeoGov. A resume will not substitute for the “work experience” section of the application. The information provided in your application must support your selected answers in the supplemental questions. Responses not supported in your application may disqualify you from consideration for employment in this position. All information will be verified and documentation may be required.
The Department of Fish and Wildlife is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.
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