Ideal Candidate Profile

• Ability to respond to questions and complaints in a courteous and tactful manner
• Ability to follow written and verbal instructions
• Ability to perform job duties with minimal direct on-site supervision
• Ability to understand, learn and apply the rules of games such as basketball, volleyball, softball and other similar gym or outdoor sports
• Ability to communicate effectively in a variety of formats to diverse individuals and groups

To Apply

• Submit a resume by attaching it to your electronic application.
• The deadline for application is 5 pm December 1st.
• Only electronic applications are accepted.

Contact Information
If you have questions or require additional information, please contact Tad Earley, Recreation Program Supervisor, at (360) 709-2677 or via email at tearley@ci.olympia.wa.us.

• Perform work at a variety of indoor, outdoor, and office locations throughout the local area, including schools, recreation centers, fields, and similar locations
• Travel to and from locations throughout the local area to provide in-person facilitation, supervision, monitoring, administration, and conduct of various recreation programs
• Provide responsive, non-judgmental, and constant in-person customer service to a diverse public
• Clearly communicate rules, regulations, information, and procedures to recreation program participants from a variety of backgrounds.
• Demonstrate activities as required
• Transport, organize, distribute, collect, load, and unload a variety of recreational equipment and supplies associated with games, sports, activities and programs
• Observe activities in progress to monitor participants for appropriate interpersonal communication, interactions, behaviors, participation, and adherence with safety and other applicable regulations
• Provide at the moment intervention, conflict resolution, and problem solving for/with program participants as needed
• Use good judgment in assessing situations and summon assistance from peers, supervisors, emergency services, or law enforcement as required
• Keep detailed, accurate, and complete records such as participant registration and payment information in a variety of electronic and other formats
• Work independently as part of a customer service oriented team
• Perform basic custodial and clean up duties at a variety of outdoor and indoor facilities and program sites
• Set up and take down equipment, portable seating, tables, and similar items
• Perform regular preventative maintenance and serviceability checks on equipment and gear used for recreation programs and activities
• Punctual, regular and reliable attendance is essential for successful job performance.

• General knowledge of recreational activities, sports, and programs.
• Skill in working with diverse groups and individuals.
• Skill in interpersonal conflict/dispute resolution methods.
• Ability to communicate with the public in a calm, tactful, and nonjudgmental manner.
• Ability to communicate clearly land effectively with diverse groups and individuals.
• Ability to monitor and conduct recreational activities.
• Ability to clearly explain recreation programs, rules, procedures, and regulations.
• Ability to clearly explain and demonstrate use of recreational equipment.
• Ability to keep accurate records in la variety of formats.
• Ability to work independently with minimal supervision or as a member of a public service oriented team.
• Ability to establish and maintain an effective working relationship with a wide diversity of individuals and groups.
• Ability to respond to questions and complaints in a courteous and tactful manner.
• Ability to follow written and verbal instructions.
• Ability to perform job duties with minimal direct on-site supervision.
• Ability to understand, learn, and apply the rules of games such as basketball, volleyball, softball, and other similar gym or outdoor sports.
• Ability to communicate effectively in a variety of formats to diverse individuals and groups.

Experience/Education:

• Experience providing in-person service to a diverse public.
• Education and/or experience providing public service in recreation, community based programs, physical education, craft activities, or a closely related field preferred.

Special Requirements:

• Candidates must be at least 18 years of age before starting work with the City of Olympia.
• In accordance with RCW 43.43.830, persons selected for positions in this classification must successfully complete a criminal record check prior to beginning employment with the City of Olympia.

• Recreation Specialists are in constant contact with a diverse public participating in a wide variety of Parks, Recreation, and Cultural Services programs, activities, and events.
• Recreation Specialist communicate frequently with school district staff to schedule events and coordinate use of facilities.
• These public contacts are conducted in a courteous, positive, service oriented and informative manner.
• Contacts may sometimes involve complaint resolution, working with dissatisfied customers, or firmly communication rules and procedures to uncooperative and antagonistic citizens, or enforcing regulations and behavior standards.
• All public contacts are to be handled in a calm, non-judgmental manner.
• Recreation Specialists have frequent contacts with supervisors and other staff to plan and accomplish work, resolve service delivery problems, and obtain training and direction as required.

Supervisory Responsibilities:

• None given.

Accountability:

• The Recreation Specialist is responsible to the Recreation Program Manager or designated supervisor for performing assigned activities efficiently and properly.

Working Conditions:

• Recreation Specialists may work indoors in large, busy, multi-use public facilities, and a variety of outdoor locations, or in office settings.
• Recreation Specialists may work mornings, evenings, weekends, or on rotating or irregular schedules.
• Recreation Specialists may be exposed to adverse weather conditions and temperature variations.
• May be assigned to work in areas where smoking is not permitted.
• The classification is responsible for in person customer service and will have constant contact with a diverse, multi ethnic population of all ages.
• Work will involve constant interaction with individuals and groups of various sizes.
• Some public contacts may be regulatory, corrective, or confrontational in nature.