Ideal Candidate Profile

• Expert-level computer skills in Microsoft Office (Excel, PowerPoint, Publisher, Word).  Experience with Legistar and Site Core is a plus, but not required.
• Ability to take general concepts and fully develop a wide range of visual and written products such as reports, contracts, presentations, posters, brochures, and correspondence.
• Proactive, self-directed, invested, and motivated with a genuine interest in Public Works and Transportation.
• Ability to multi-task, prioritize, and organize workload and deadlines in an environment with competing demands and interruptions.
• Review and proofread, with an eye for detail, and ability to adapt to different writing styles such as official correspondence, staff reports, technical reports, presentations, and website content.
• Desire to provide outstanding customer service to internal and external customers, including helping to resolve citizen concerns.

To Apply

• Submit a resume and cover letter by attaching them to your electronic application.
• The cover letter is limited to two pages and should include specific examples of how you meet the Ideal Candidate Profile (above).
• Applications must be received by 5:00 pm June 18, 2018.
• Only electronic applications are accepted.

Contact Information
If you have questions about the position and/or requirements, please contact
Mark Russell, P.E., Deputy Director of Public Works, at 360.753.8762 or via email at mrussel@ci.olympia.wa.us.

• Responsible to perform program administrative support duties including assistance with research, implementation, record keeping, monitoring and routine operation of a specific City program.
• Performs any combination of the following tasks, depending on program: recruit, train, and lead volunteers; assist various ad hoc committees to complete the program mandate.
• Develop and implement program related promotional materials.
• Maintain record keeping systems to track and measure program effectiveness.
• Collect and analyze program related data, prepare various written documents, assist in the preparation of grants and other funding source applications.
• Perform telephone and in-person reception; type various documents from written/verbal instruction or machine dictation.
• Compile statistics, prepare reports, and maintain program records and files.
• Punctual, regular and reliable attendance is essential for successful job performance.

• Basic working knowledge of program area.
• Knowledge of various research methods and source material.
• Knowledge of basic municipal organization.
• Knowledge of community related programs.
• Skill in guiding, facilitating and communicating with a variety of audiences concerning program goals and operations.
• Skill in preparing, or assisting in the preparation of, promotional materials related to specific program.
• Skill in defusing interpersonal conflicts and dealing effectively with customers in various stages of emotional distress.
• Ability to work independently, set priorities, meet deadlines and exercise appropriate independent judgment in the completion of job duties.
• Ability to prepare and present program-related information to various audiences.
• Ability to assist in the preparation of grant and other funding source applications.
• Ability to lead and monitor the work of others.
• Ability to perform basic mathematics.
• Ability to maintain files and records in accordance with various funding source requirements.
• Ability to read, interpret and apply prescribed instructions and information to program administrative requirements.
• Ability to work cooperatively with others as a member of a service-oriented team.
• Demonstrated punctual, regular and reliable attendance is required.

Education/Experience:

• Two years related experience required.
• Experience in specific program area preferred.

Special Requirements:

• Some positions may require a valid Washington State Driver’s License.
• Positions in the Police Department may require successful completion of a criminal background investigation and polygraph examination.

• Depending on program assignment, the Program Assistant will have various interpersonal contacts including other City employees, business community, utility customers, other governmental agencies, and/or the general public.
• Contacts with other City employees may be for the purpose of supervision, information sharing, and/or work coordination.
• Contacts with the business community are often for the purpose of information sharing, but may include problem resolution relating to the program.
• Contacts with utility customers and the general public are usually for the purpose of information sharing.
• Some contacts may be difficult, requiring the Program Assistant to use tact and courtesy when explaining City programs, policies and procedures.
• The Program Assistant will always have other City staff to use as a resource in problem resolution.

Supervision:

• May provide lead direction to less experienced employees and volunteers.

Accountability:

• The Program Assistant is accountable for the timely, effective, professional completion of all assignments.

Working Conditions:

• Depending on assignment, the Program Assistant may work in an office where noise and frequent interruptions are possible or in the field.
• Fieldwork may require traveling by vehicle or on foot in heavily congested areas; working around various chemicals; exposure to hazards associated with various fumes, odors, and vapors; and sufficient mobility to navigate uneven terrain, streams/creeks, marshy areas, etc.
• Some positions may involve exposure to customers in varying degrees of emotional distress, and physical/verbal conflict.

The City of Olympia is an Equal Opportunity Employer, committed to a diverse workforce. Women, minorities, and people with disabilities are encouraged to apply.